Frequently Asked Questions

Please browse the information below to help you find answers to your questions. If you don’t find the information you need, please contact us.

General FAQs

Being a part of NJ InCK does not change any of your child’s NJ FamilyCare services. However, your child is also eligible to participate in NJ InCK as an added service.

NJ InCK makes it easier for you to get the care your child needs. It helps doctors and community-based service providers better understand and support families— especially those with multiple healthcare and social needs. We all deserve to get what we need to stay healthy, and when we do, we build stronger, happier families and healthier communities.

No. The resources and services you can access through NJ InCK are based on what your child and family need. This is determined through your child’s NJ InCK HealthStory, the healthcare and social services you regularly use, and talking to your doctor. The more information you share, the better your circle of care can support your child.

Community Partners are essential to your circle of care. They work together with your doctors to connect you to the right local services and resources. Get to know some of them here.

Please contact us directly or feel free to talk to your child’s doctor/the community organization that told you about NJ InCK. 

The earliest signs of risk factors for children may present outside of clinical settings—such as in schools or at home—and may be noticed first by teachers, social workers, or child welfare, rather than by primary care providers. A cross-sector approach enables an effective preventive and early-intervention approach to help children, particularly those with complex healthcare and social needs, get the range of services they need.

FAQs for Family Partners

NJ InCK makes it easier for you to get the care your child needs. It helps doctors and community-based service providers better understand and support families— especially those with multiple healthcare and social needs. We all deserve to get what we need to stay healthy, and when we do, we build stronger, happier families and healthier communities.

The NJ InCK HealthStory is the first step to accessing better care. It asks questions about health and social needs specific to your child’s age. Your answers provide the information your doctors and community partners in your circle of care need to provide your child with the best care possible. You will be asked to update and share your child’s NJ InCK HealthStory every year.

No, being a part of  NJ InCK will not affect your child’s NJ FamilyCare services. However, your child is also eligible to participate in NJ InCK as an added service.

NJ InCK partners with you and the places your child goes, like school and community programs, to provide access to the physical health, mental health, behavioral health, and social services your child may need to thrive.

No. The resources and services you can access through NJ InCK are based on what your child and family need. This is determined through your child’s NJ InCK HealthStory, the healthcare and social services you regularly use, and talking to your doctor. The more information you share, the better your circle of care can support your child.

You get to make ALL of the decisions. You choose which services and resources are right for you and your family. You decide who to share your information with. The doctors and community-based service providers in your circle of care will partner with you and support you in the decisions you make.

Community Partners are essential to your circle of care. They work together with your doctors to connect you to the right local services and resources. Get to know some of them here.

Please contact us directly or feel free to talk to your child’s doctor/the community organization that told you about NJ InCK. 

FAQs for Healthcare Partners

When people are engaged in their own care, their overall health and wellbeing are better. NJ InCK is structured to help family and healthcare partners develop a care plan that is fine-tuned to their needs and preferences. The NJ InCK HealthStory asks about various aspects of a child’s health, including social determinants and service utilization, giving providers a fuller picture about issues and needs that can help providers develop a more effective care plan for their patients.

Your practice is eligible to receive payments specific to NJ InCk services. Specifically, providers who discuss a child’s NJ InCK HealthStory with the family during a visit and document their care plan can receive reimbursement for a supplemental payment tied to the interpretation of the NJ InCK HealthStory. For more information on the new NJ InCk reimbursable service, please see the 2022 Medicaid Newsletter entitled “New Jersey Integrated Care for Kids Services”. Please visit http://njmmis.com and visit the “Recent Newsletters” or “Newsletters & Alerts” from the menu of options on the left.

NJ InCK also provides you with additional support by automatically identifying your eligible patients, providing an online way for your patients to complete their NJ InCK HealthStory, providing care integration support for patients with complex health and social needs, and facilitation of information-sharing and closed-loop referrals between program partners.

When a patient completes their NJ InCK HealthStory, NJ InCK will share a summary of their answers and preliminary service integration level with you so you can discuss it at their next doctor’s visit. If, after that discussion, you would like to discuss the child’s final service integration level with NJ InCK, you can contact the Care Integration Managers. If you would like to direct patients to complete their NJ InCK HealthStory, please ask them to visit the NJ InCK HealthStory interest form. Otherwise, the families should receive a request to complete it prior to their child’s birthday.

Your patients must be NJ FamilyCare beneficiaries living in Monmouth and Ocean counties aged birth through 20  to join NJ InCK. Your patients must complete the NJ InCK HealthStory to determine if they are eligible for NJ InCK resources and services. We recommend that you encourage your patients to take the NJ InCK HealthStory to determine which services they may have access to.

Being a part of NJ InCK does not change any of the child’s NJ FamilyCare services. However, the child is also eligible to participate in NJ InCK as an added service.

Your patients may be able to access additional care coordination, specialty, behavioral health, and social services in their community.

If you have questions about administering the NJ InCK HealthStory, please contact us.

The earliest signs of risk factors for children may present outside of clinical settings—such as in schools or at home—and may be noticed first by teachers, social workers, or child welfare, rather than by primary care providers. A cross-sector approach enables an effective preventive and early-intervention approach to help children, particularly those with complex healthcare and social needs, get the range of services they need.

FAQs for Community Partners

NJ InCK puts parents and guardians in charge of their child’s health, enabling them to choose which services and resources they prefer and decide who they want to share their information with. The NJ InCK HealthStory, which is the first step for families to participate in NJ InCK, asks about various aspects of a child’s health, including social determinants as well as service utilization. This information enables the partners in a family’s circle of care to serve them better.

Partnering with NJ InCK can help fuel your organization’s ongoing initiatives by connecting you with healthcare providers and like-minded organizations that support children and families in your community. Also, the NJ InCK information sharing platform will help your organization show impact through your participation in the program

You are a trusted resource in the community. You provide families, children, teens, and young adults with assistance, services, and care that support their care plan. You also are a key partner in spreading the word about NJ InCK. You can introduce your clients to NJ InCK and help them get started with the online NJ InCK HealthStory.

Your clients must complete the NJ InCK HealthStory, to determine if they are eligible for NJ InCK resources and services. We recommend that you encourage your clients to contact their child’s doctor for more information about taking the NJ InCK HealthStory, and to determine which services they may have access to.

Currently, your clients can share their child’s HealthStory in one of two ways:

  1. Parents and guardians will get a letter from their doctor around their child’s birthday. The letter will tell them how to complete their child’s NJ InCK HealthStory
  2. Starting in February 2022, parents and guardians can go directly to the NJ InCK website www.njinck.org and complete the NJ InCK HealthStory interest form. If they qualify for NJ InCK, they will receive a unique code.

Being a part of NJ InCK does not change any of the child’s NJ FamilyCare services. However, the child is also eligible to participate in NJ InCk as an added service.

Your clients may be able to receive assistance with access to specialty, behavioral health, and social services in your community.

We’re proud and honored to have community partners like you to support the health and wellbeing of children in our community. Get to know our community partners in the NJ InCK circle of care here.